A dental answering service that books the patient, not just the message.
An AI receptionist trained for dental offices answers every call 24/7, triages emergencies to your on-call line, answers insurance questions, and books cleanings, consults and emergency visits straight into your schedule. About 17% of dental calls arrive after hours. This answers them.
Everything your phone coverage used to need.
Here's what most practices were paying for — and what they use now.
You were paying for
The typical stack
- Human answering service$250+/mo, per minute
- Voicemail after 5pmlost patients
- On-call staff overtimesalary
- Missed-call text tool$49+/mo
- Reminder softwareseparate
- Front desk on hold with insurersstaff hours
Now you have
Everything in TheBigBot
- AI answers every call, 24/7included
- Books into your scheduleincluded
- Emergency triage + live transferincluded
- Missed-call text-backincluded
- Recall & appointment remindersincluded
- Insurance questions answeredincluded
Six things the dental receptionist does well.
Answers every call
Nights, weekends, lunch, and when the front desk is on another line
Books the visit
Reads live availability and books cleanings, consults and emergencies
Triages emergencies
Asks about pain, swelling, bleeding and trauma, then acts on your rules
Insurance questions
Which plans you accept, what a first visit costs, what to bring
Live transfer
Ask for a person and the call transfers to your team or on-call dentist
Four languages
English, Spanish, French and Mandarin on the same number
Part of the dental CRM, not a bolt-on.
The answering service is the phone side of the TheBigBot dental CRM. Every call it answers creates or updates a patient record, books through the same appointment calendar your website widget uses, triggers the recall and reminder texts, and hands the finished visit to review management so the patient is asked for a Google review. It is the same AI receptionist we run for mortgage and legal offices, trained on dental scripts. For the numbers behind after-hours calls, read why 17% of dental calls land after hours and what they are worth.
127 businesses. Four industries. One platform.
Real results from real operators — mortgage brokers, dentists, lawyers, and service business owners across the US.
The AI receptionist booked 14 appointments in my first week without me lifting a finger. This is pure revenue I wasn't seeing before — and it never sleeps.
We went from 23 Google reviews to 187 in 90 days. Our practice moved from page 3 to #2 in local search. Game over for the competition.
After-hours calls used to go to voicemail. Now the AI answers every one, qualifies the case, and books a consult. Booked 11 new clients last month from calls I would've missed.
Summer rush used to bury us in missed calls. TheBigBot answers every single one, books the appointment, and dispatches the tech. Revenue up 34% this quarter.
The patient recall campaign alone filled 47 empty chair slots in month one. The ROI paid for a full year of the platform inside 30 days.
Database reactivation woke up $2.1M in dormant prospects. My pipeline doubled. My assistant thinks I hired four new people — I just flipped one switch.
I switched from GoHighLevel and cut my tech stack in half. The AI intake is night-and-day better — conversions up 62% on paid traffic.
Storm season used to drown us. Now the AI qualifies emergency vs. routine jobs, dispatches crews, and follows up on every quote. Closed 78% more roofs this year.
Things dental offices ask.
Does it replace my front desk?+
What happens when a patient calls with an emergency?+
Does it book into Dentrix, Eaglesoft or Open Dental?+
Is it HIPAA compliant?+
Can it answer insurance questions?+
Can patients tell they are talking to an AI?+
What languages does it answer in?+
What does it cost?+
Ready to stop sending patients to voicemail?
Included in every TheBigBot plan. Live in 3 days.
See the dental CRM →