Limited offer — Authority Launch $197/mo · Authority Pro $497/mo · $499 one-time setup · No contract
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Let's start a conversation.

Have a question, need support, or want to explore how TheBigBot can grow your business? We're here to help — and we reply fast.

Email Us

For general inquiries, sales questions, or support — drop us a line and we'll get back to you within 2 business hours.

[email protected]

Call Us

Sales and support, Monday to Friday. Outside those hours the AI receptionist answers, books a call back, and texts us your question.

+1 346-233-1717

Registered Office

TheBigBot LLC is registered in Texas. We work remotely and serve customers across the United States; this is our mailing address, not a walk-in office.

TheBigBot LLC
5900 Balcones Dr #20740
Austin, TX 78731
United States

Schedule a Call

Ready to see TheBigBot in action? Book a free 20-minute walkthrough with one of our specialists — tailored to your industry and business size.

Book a Free Call →

Response Time

We respond to all inquiries within 2 business hours during business hours, and within 24 hours on weekends. Live chat is available 24/7 inside the app.

Frequently asked questions

How do I contact TheBigBot?
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You can email us, book a call directly through the calendar on this page, or use the live chat widget in the corner of any page. All three reach the same team.
How quickly will I get a response?
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Live chat is answered fastest, usually within minutes during business hours. Email is answered same business day. Booking a call gets you a scheduled slot, which is the quickest route to a real conversation.
Can I see a demo before I buy anything?
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Yes. Book a 20-minute walkthrough and we will show you one of our live demo sites rebranded with your logo, colors and details, so you can see exactly what you would be getting before you decide.
Do you offer support after launch?
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Yes. Every plan is fully managed — crashes, malware, security patches and uptime are handled by us, not you. Support is included for as long as you are a customer, with no separate support plan to buy.
Where do I go for billing or account questions?
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Email us or open live chat and we will route you to the right person. For questions about variable carrier charges, our Usage Fees page itemises exactly what is billed and why.