At TheBigBot, we value transparency in our refund policy. Please review the terms carefully:
Digital Products and Subscriptions
All sales for digital products, discounted offers, subscription plans, and lifetime plans are final.
No refunds will be issued for usage fees, prior billing periods, or partially used services
Refunds are not provided after the first 30 days from the subscription start date.
Subscription Cancellations
Subscriptions must be canceled before the next billing cycle to avoid additional charges.
Cancellation can be processed via your Account Dashboard or by contacting us at [email protected].
Upon cancellation, you will continue to receive subscription benefits until the end of the current billing period. No refunds are issued for any unused portion of the subscription or prior charges.
Trial Offers
Free trials are available for new users only.
To avoid charges, cancel your trial at least 24 hours before it ends via your Account Dashboard or by emailing us.
If you do not cancel before the trial ends, your subscription will automatically continue, and the payment method on file will be charged.
Payment Terms
Subscription fees are automatically billed on a recurring basis as per the agreed payment schedule.
Failure to make timely payments may result in account suspension or termination.
No refunds are provided for any usage fees, including SMS, email, or other add-ons tied to your subscription.
Refund Processing
If eligible, refunds will be processed within 7–14 business days after approval and will be issued to the original payment method.
For further assistance or inquiries, contact us at [email protected].
